RT No. 2789 WOOLEN TRENCH COAT

RT No. 2789 WOOLEN TRENCH COAT

Regular price $83.00
/
Shipping calculated at checkout.
  • Worldwide Shipping
  • Free Shipping over $200 USD
  • Order → Payment confirmation → Our order → Overseas shipment → Domestic shipment → Arrival

Model is 5ft 11" (180cm) tall, 150 lbs(68kg) weight and wearing a size XL 
L (fitted), size XL (loose)

5ft 9''(176cm) tall, 136 lbs(62kg) weight and wearing a size L 

5ft 7''(170cm) tall, 110 lbs(50kg) weight and wearing a size M

- Woolen Coat
- 3 colors

SEATTLE, WA. TOKYO, JP.

PAYMENT OPTIONS
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

CONTACT INFO
support@realtakai.com
Allow up to 24 hours for your reply.
Closed on weekends and holidays.

For our replies, please make sure to check your spam folder.

INTERNATIONAL CUSTOMERS
For Japan & Korea customers, please fill your name and shipping address in English. For Mainland China and Taiwan customers, please fill your name and shipping address in Chinese. For overseas payments, if your card gets declined using debit/credit, please checkout using PayPal.

SHIPPING 

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Charged differently depending on country
  • Delivery Time : 5 - 10 days
  • Shipping Information : Please take into consideration that some products may take additional time for delivery and processing.

CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do no have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to the origin warehouse and will not be reshipped.

EDITING OR CANCELLING ORDERS
You may edit or cancel your order manually within 48 hours of when the order has been placed. Once fulfilled and shipped, edits and cancellations on orders can not be done manually.

To edit or cancel your order, head to the bottom of your order confirmation email and select "Edit or Cancel Order"

If the timeframe has passed and your order has not yet been shipped and fulfilled, you may email us at, support@realtakai.com to request and edit or cancel your order.

BECOME AN AFFLIATE
Purchase from us or sign up using the "Affiliate Sign Up" button and you'll receive an email which will include a 10% off personal discount code for you to give to others. For everyone that purchases using your personal code, get 15% commission. You'll receive your payout once the order has been fully fulfilled. Please be sure to connect a payout method (PayPal).

ORDERS
With an increase of chargeback fraud, all orders that are labeled and categorized as high-risk in our system will be contacted to confirm their order information or will have to wait until a specific time until their orders are processed and shipped. To avoid this, please make sure your billing address/zip code is correct.

TRACKING YOUR ORDER
Once you've been given a tracking number via email, you can track your order at, https://www.17track.net/
For orders that have reached the USA, https://www.usps.com/

Order → Payment confirmation → Our order → Overseas shipment → Domestic shipment → Arrival


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WORLDWIDE SHIPPING

Processing will take between 4-10 business days, but please allow extra time for some items. Goods will be dispatched on regular working days, Monday to Friday. All packages are processed from our warehouses in China. It is the customers responsibility if the package requires pick-up.

Shipping is free on all orders over $200 USD (shipping costs excluded). 

For Japan & Korea customers, please fill your name and shipping address in English. For Mainland China and Taiwan customers, please fill your name and shipping address in Chinese. 

REALTAKAI USES DHL, SF-EXPRESS, UPS, USPS, FEDEX, HERMES, ROYAIL MAIL, SERVICES FOR SPEEDY AND ACCURATE DELIVERY

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Charged differently depending on country
  • Delivery Time : 5 - 10 days
  • Shipping Information : Please take into consideration that some products may take additional time for delivery and processing.

Important: Your order is shipped once your payment has been cleared.

When filling out your shipping address please be sure to fill in the correct phone number. For overseas orders, please be aware that there may be delays as orders need to go through customs clearance, because of this, orders may take up to two weeks for delivery. We do not ship to PO boxes

CUSTOMS AND DUTIES
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to the origin warehouse and will not be reshipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Order → Payment confirmation → Our order → Overseas shipment → Domestic shipment → Arrival

EDITING OR CANCELLING ORDERS
You may edit or cancel your order manually within 48 hours of when the order has been placed. Once fulfilled and shipped, edits and cancellations on orders can not be done manually.

To edit or cancel your order, head to the bottom of your order confirmation email and select "Edit or Cancel Order"

If the timeframe has passed and your order has not yet been shipped and fulfilled, you may email us at, support@realtakai.com to request and edit or cancel your order.

TRACKING YOUR ORDER
Once you've been given a tracking number via email, you can track your order at, https://www.17track.net/ or http://track.4px.com/
For orders that have reached the USA, https://www.usps.com/
If your tracking number does not work, please enter it with the links above before emailing us.

Email support@realtakai.com if you haven't received your tracking number.

We offer free exchanges if there are any defects that have taken place in the outcome of our fault. If a problem does occur, please contact us within 72 hours within the item(s) arrive/are delivered.

An item is eligible for cancellation if: 
-you requested a return request (via email) within 24 hours of payment and your order is still under “Pending” status and you have not received a confirmation email 
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay
-the ordered item is out of stock.

Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at support@realtakai.com

Regarding returns, please refer to the chart below for the return address,

NAME Shen Yunjuan 
PHONE +86 15972145031,
ADDRESS 1103, Unit 3, Building 12, Shengshinianhua, Lishan road, Huangpi District, Wuhan City, Hubei Province
ZIP 430000
PROVINCE Hubei
COUNTRY China

We also offer repurchase exchanges if the clothes do not fit, as shipping prices may be expensive during these times. For orders that are returned, once shipped, please be sure email us the tracking no, your name and order no.

Please be sure to contact us at, 
support@realtakai.com

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too, usually taking 3-5 business days.

 

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